Organisation: Eczema UK (formerly National Eczema Society)
Team size: 7
Canopi customer: 1 year
The challenge: High costs, low quality, limited impact
Before moving to Canopi, Eczema UK faced a familiar challenge.
Their previous setup combined:
- High rental costs
- Poor-quality accommodation
- A location that was difficult to access
These constraints didn’t just affect operations – they limited how the organisation presented itself and how effectively the team could work together.
The solution: A professional home with built-in community
At Canopi, Eczema UK found more than an office – they found a base for their mission.
The space now serves as:
- Their central business hub and public-facing address
- A place where the full team comes together regularly throughout the week
- A flexible environment for both day-to-day work and external engagement
Crucially, it connects them into a wider ecosystem of charities and expertise.
The impact: A step change in culture, capability, and confidence
Since relocating, the shift has been significant.
Better teamwork and communication
A more connected, collegiate environment has strengthened internal collaboration and external communication.
Improved wellbeing and morale
A high-quality, welcoming space – combined with supportive staff – has enhanced day-to-day experience for the team.
Stronger recruitment and retention
A professional, attractive workplace has made it easier to bring in new talent.
Seamless hybrid working
Excellent facilities make it easy to balance in-person and remote meetings of all kinds.
A moment that mattered
When Eczema UK hosted an in-house eczema help station and display, the experience reflected everything Canopi enables.
Supported by the Canopi team – from setup to promotion – the event became more than a standalone activity. It felt like a shared success, embedded within the wider community.
More than an office
Eczema UK describes Canopi as something much bigger than workspace alone.
A place where:
- Collaboration between charities happens naturally
- Expertise is visible and accessible
- Organisations feel part of something larger
“Since relocating to Canopi, our team has become better connected, more able to communicate outwards, and better equipped to host meetings, in person and remote, formal and informal. The atmosphere is collegiate, friendly and focused. Undoubtedly, a good move.”
Who is Canopi right for?
Eczema UK’s experience points to clear value for:
- Small to medium-sized charities
- Organisations looking to reduce overhead while upgrading quality
- Teams that want to feel part of a wider mission-driven community
“A move to Canopi can reduce unnecessary costs, enhance your external profile, and help you feel part of something much bigger.”
The bigger picture
Eczema UK’s story shows how the right environment can do more than solve operational issues.
It can elevate how an organisation works, how it feels, and how it shows up to the world – turning workplace into a strategic advantage rather than just a cost.